Effective Date: August 2021
By signing up as a client of Cali Web Studios, you agree to be legally bound by these conditions. Please read these terms of services carefully. Cali Web Studios may change these terms at any time by updating this page. You should visit this page periodically to review these conditions, as they are binding to you. If you do not agree with ALL of these terms, then you are expressly prohibited from using the site and must discontinue use immediately.
Refund policy will be voided if,
- A discounted package has been chosen.
- The primary design concept has been approved.
- You have demanded revisions.
- Urgent design projects are non-refundable.
- The cancellation has been made due to reasons unrelated to the company.
- The client is unresponsive or out of contact for more than 2 weeks of project.
- Company’s policies, or policy, have been violated.
- The creative brief is lacking in required information.
- A complete design change has been demanded.
- The business is closing or changing name or business.
- Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
- If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
- No refund can be claimed/processed once after the final files have been delivered to you following your request.
- Refund and revision explicitly does not apply on items offered free.
- Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
- In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
- In case of logo, refunds will not be entertained once the client has shared positive feedback on revisions and design is sent for final files.
Note: We have all rights to hold or reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose, they will be our sole property. The company will be the rightful owner of designs.
These policies are in place to safeguard the integrity of our services and to prevent their abuse or fraud. If you believe any of these terms apply to you and you desire to continue with a refund, please contact us at email@example.com. If you require further information or have any questions about our policies and/or services, please contact us at firstname.lastname@example.org